FAQ

The differences concern both cubic capacity and weight that can be loaded. A standard 20ft container can hold up to about 21.500 kilos of goods (24.000 kilos tare weight included) and has an average capacity of 30 cbm; there also certified containers that can hold up to about 27.500 kilos of goods (30.480 kilos tare weight included). A 40 ft container can generally squeeze about 60 cbm worth of goods inside and you can load 26.500 kilos of goods (30.460 kilos tare weight included).

Among the factors to be taken into consideration are requested time for the loading; place of loading; type of goods; shipping company.

  • When a specific time for the loading is required, an additional charge could be added. Furthermore, whether the company exceeds the franchise, extra costs could be charged.
  • The place of loading must correspond to the one indicated in the booking. Modification, where necessary, might require extra costs.
  • There are costs related to the type of goods you are willing to ship. Dangerous or IMO goods, for example, require specific procedures and their cost is defined at the time of request.
  • Each company applies its own rates. Our experts identify the company which best suits your needs.

Everything depends on the sailing date and the cutoff date. The cutoff date is the last date or time at which cargo will be received for a particular vessel. This date is determined by the carrier, but is typically 2 days before the scheduled sailing. After cutoff date, the company does not accept bookings and it is necessary to consider the next available vessel. We therefore recommend to book in advance to be sure that your goods are loaded at the desired time and to better manage all the details of your shipping.

There are typically two documents to be provided: the commercial invoice including HS code for each good and the dual-use export license. In addition to these two documents, when shipping to a country with which the EU has a trade agreement, the EUR.1 certificate could be provided. This document gives the importer in the country of destination the right to a discount or even exemption from import duties.

Documents such as bill of landing, EUR.1 certificate, packing list and customs declaration are issued once the vessel has departed. We usually send the documents on the same day and they are delivered within 2-3 days.

Much depends on the characteristics of the goods: different types of cargo require different measures for transportation. With hazardous or dangerous goods, it is crucial to follow proper dangerous goods packaging procedures and protocols to make sure the air carrier will accept the shipment. Goods that are not dangerous require proper packaging to adequately protect products from being damaged during shipment.

The basic colours are white and straw yellow; both colours are available for solid, liquid or semisolid mastic. Furthermore, we have developed a transparent resin, called KRISTAL, particularly suitable for precious marble (such as Thassos or Carrara). In order to meet any specific requirement, a wide range of coloured pigments is also available, from black to red or green, to customize the colour of mastic.

Yes, we do. Over the years we have gained a strong experience in the field of epoxy resins which has led us to develop specific products for marbles and granites.

Tilefix is our main product for fixing tiles for internal use. In addition, we offer a wide range of products specially designed for gluing particular surfaces and products. Do not hesitate to get in touch with our team, we will be happy to assist you and suggest the most suitable products for your needs.

For over 40 years we have managed the export of Made in Italy products in markets in North Africa, Middle East and the Far East. Thanks to our profound knowledge of specific dynamics and to our network of contacts in these areas, we are the perfect partner to help you enter new markets.

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